Hidden camera investigation reveals truth behind air duct cleaning ads
Beware of Duct Cleaning Scams
Know The Risks
When you are choosing an air duct cleaning service, it is important to know the risks involved. As the owner of an air duct cleaning service company I want to shed light on what some dishonest competitors have been known to do. You will not get this type of service from Quality Home Air. First let me tell you what you will get:
An owner who has 9 years experience in the air duct cleaning business
We will be accountable for every job, not the technician
30 day clean guarantee
An owner who is fair, honest and trust worthy
Flat rate upfront pricing
What The Scammers Do
First understand that the Environmental Protection Agency does not have statistics for what is a safe amount of mold in your home as opposed to an unsafe amount. Only ten percent of the population is allergic to mold. As a result there are no state or national guidelines on how much mold you should be exposed to.
Many scammers prey on the fears of the consumers. They begin the scam by trying to scare you about the mold in your home. They do this by spouting out a lot of statistics to make you think you must act immediately, paying them hundreds or even thousands of dollars to get rid of the mold or face certain and imminent health issues. State environmental experts say that in order for mold to grow as these scammers claim long time standing water would have to be present in the duct system.
Many times there is no presence of mold in the air duct system at all. The "tests" they use to reveal the mold are all part of the farce. That is not to say that mold is a good thing. It isn't but the toxicity of mold depends on the type and the amount of mold. It is important to have a person you can trust perform this service for your home.
Another phase of this scam is that they use mold cleaning chemicals that generally cost about $40 a gallon, however they say that the chemicals cost $200 thusly justifying the exorbitant service fee. They also offer a lifetime warranty on the chemicals. This is also false. If you call the chemical manufacturer yourself you will learn the truth.
Go With Quality Home Air
Call us today to set up a consultation so that we can determine the present condition of your air duct system. If any maintenance or cleaning is required we will discuss it and make certain you understand why the work is required. We personally guarantee your satisfaction at every step of the process.
What Consumers Should Know When Selecting an Air Duct Cleaning Company
It can be difficult to know who to trust or what to look out for when you want to have your air ducts cleaned. Sadly many companies take advantage of the fact that most customers don't really know what is needed or what works and what doesn't.
First off look at their van or truck? Is it well cleaned and organized? If it's not, do you think they will care much about how clean your ductwork gets?
Also in the case of a van being used to transport equipment for duct cleaning, will it be able to contain the heavy and large equipment needed to actually remove the dust or debris in your ductwork?
Many companies will use small hepa filtered electric vacuums that they will hook to your ductwork and they will really hype it up as being a "greener" option or stating that the hepa filtration process will collect all the dust in your home but that is not true!
The fact is that type of equipment is cheap for them to buy and light for them to move with a smaller cheaper vehicle. In most cases it is too weak to effectively remove the dust in your homes entire duct system.
Remember too that no air duct system can be partially cleaned to be done well. You can't price out the vents and separately charge for your main air duct lines (called trunk lines). You have to clean the air duct system in its entirety to properly remove contaminants in your home. So read the fine print in air duct cleaning mailers you receive from time to time. Make sure your not being enticed solely from a five dollar charge per vent coupon. Those companies are no good.
Other times air duct cleaning scammers will tell you they use a rotating brush head with a shopvac hose attached to the end to remove the dust in your ductwork. The problem again is that that equipment is also cheap to buy but more then that, the brush head can reach only so far... especially in more complex duct work.
As for the main trunk lines attached to the Furnace, the rotating brush head can't clean them well at all because it is too small. Best advice is to carefully watch their work and see for yourself.
Another thing to consider is: are they really doing the work you hired them for? Many times I've heard horror stories from my customers of companies in the past that they hired to clean their air ducts and all they did was hook a small electric vacuum hose to only one side of their ductwork (not both supply and return sides like they should) and run around the house hand washing vent covers and only using a shop vac for their vent lines (called branches).
Don't let shady companies ruin your air quality with bad duct cleaning practices. Also don't let them try to sell you on annual services. If they did the job right you should only need your air ducts cleaned every 3-5 years.
Last thing you should know is that to make more money on a job since they try to offer their cleaning packages so low (at first)bad duct cleaning companies will try to install u.v. Lights and humidifiers in your home. Don't buy it!!! Only a licensed and certified heating and cooling specialist should be reviewing your homes needs in that regard or even installing those devices onto your ductwork.
The bottom line is if you don't have a good feeling about the work your air duct cleaner is performing or if they try to charge you for "problems" they now have to fix in your ductwork such as mold or soot or other nonsense then most likely your dealing with an air duct cleaning scammer.
Kick them out and call Quality Home Air-air duct cleaning service L.L.C. And we will get the job done right, the first time. We are confident you will be at ease with our honest up front pricing. We will even walk you through our cleaning process tailored to your homes ductwork from start to finish.